First Point Legal Services Explained
First Point Legal is a legal service helping individuals and businesses find and connect with the right lawyer. Whether it is for an immediate hearing or consultation, a court case that needs representation, or just a simple legal question, they can connect you to the right lawyer in your area. Finding the right lawyer should not depend solely on the search results of your internet queries. First Point Legal guarantees you real, personal connections that put you directly in touch with experienced legal professionals. First Point Legal does not charge for its services – when you call their phone number or visit their website you can speak with a qualified representative who will take the time to understand your situation, gather relevant information so that they can pair you with the right lawyer, and share with you a list of lawyers who are eager to assist with your legal needs . First Point Legal helps the public by taking care of the preliminary research to identify the most qualified lawyers to sufficiently address a caller’s needs. They help lawyers by acting as a resource that connects them to people in need of legal assistance and representation. First Point Legal helps lawyers save time by ensuring any referrals they receive have been vetted and approved. The benefits of First Point Legal go both ways. The public has access to an affordable, qualified, and responsive resource to get them the representation they need when they need it, while the lawyers end up with more people inquiring about their services and an expanded client base.
What Services They Provide
First Point Legal extends a helping hand to families and individuals grappling with a myriad of legal issues, as well as those who require a plan to secure peace of mind for themselves and their families. Their dedication lies in assisting clients to navigate the complexities of the legal system and find the most effective solution to their legal needs. One of their primary services is legal consultation, where a skilled team works closely with clients to gain a comprehensive understanding of their unique situation. They then provide expert guidance on the best legal strategies to pursue in order to achieve a favorable resolution. Furthermore, Case Management is a crucial service offered by First Point Legal. Should it become necessary to pursue a lawsuit, the firm offers experienced legal representation to advocate for the rights and interests of the client. This may encompass everything from drafting legal documents to representing the client in court, depending on the nature of the case. First Point Legal also provides assistance regarding Estate Planning and Estate Administration. They offer services ranging from Will drafting and the creation of Trusts, to the Administration and implementation of the deceased person’s wishes through the probate process. Moreover, they can guide families in establishing a Trust for a loved one with special needs, securing trust assets for the future. Whether it’s for Estate Planning, Family Legal Services, or Business Advisory, First Point Legal encompasses the full spectrum of legal services. They walk clients through every step, from the initial consultation to resolution of the concern.
The Advantages of First Point Legal
What sets First Point Legal apart from the rest? Credibility. First Point Legal is the only independent attorney service in the country that has been certified by the Better Business Bureau. You can check them out here. The company takes pride in affordability and providing an overall high level of professional service. A recent testimonial posted to the BBB site states: Very courteous, helpful and accommodating! I frequently use this process server (First Point Legal) to serve MEDICAL RECORDS for my – FAMILY MEDICAL RECORDS or on behalf of – clients who need them for their legal matters. I can always count on them to be professional and friendly to the people receiving the records. I will continue to use their service in the future. Patience. The company motto says: "Clients are family and we treat our family with patience and respect." Honest, Free Quotes. Another quote from the BBB "I called and asked questions and the person on the line was polite and informative. B.A." Direct and Fast Service. We take pride in giving direct answers and timely solutions. Another quote from the BBB "I’m glad I was referred to First Point Legal Inc to deliver a court document in which I thought it would be impossible to deliver. I called and got an immediate response. A date was set to deliver in a very sensitive case which might affect my family members life. All clients and attorneys should call First Point Legal for all legal transports." A.L.
What to Know about Their Client Intake
When a prospective client contacts First Point Legal, the process for providing legal assistance begins. An introductory consultation takes place to gather more information about the nature of the situation and the client’s needs. If the matter falls within the scope of the firm, basic documentation is requested—the completed form for the type of case plus any additional documents relevant to the situation, such as pleadings or prior notice from the state.
Incoming cases are organized into manageable categories that make sense and are most effective for understanding which attorneys can address each matter. Generally, in the current economy with increased filings and dwindling resources in state and local bureaucracies, cases are assigned based on contacts and the familiarity of the attorney with the industry in which the case arose or the agency that is involved.
In many situations, one client can be referred to multiple departments or practice groups for action, but they are all handled as a piece of the overall puzzle. Each department will contact the client for initial documents or even meet with them as necessary and coordinate within the firm’s internal system to efficiently finalize the initial, critical work necessary to get the case started and organized for case management.
First Point Legal and the Power of Technology
A distinguishing feature for First Point Legal is their use of technology. Consultations with clients can be conducted over the phone, but FaceTime and Skype are also used. Ms. Wong uses Dragon voice dictation to minimize typing time, which is a benefit to both client and attorney. This software allows Ms. Wong to attend to other matters (like working on the computer) while listening to the client. Calendars are maintained in Google and entitlements are calendared using CLOC. Paper documents must be scanned and electronically saved for all of Ms. Wong’s current clients. With everything available digitally, she can work at home as needed. Both Ms. Wong and Mr. Wong work almost exclusively from home, eliminating the need to pay for overhead. This is a significant savings to clients, Ms. Wong claims. Ms. Wong explained that security is taken very seriously. From Ms. Wong’s home, she CAN NOT access one of her client’s emails. "My IT people have it set up that way, so just in case my computer was hacked, no client emails could get out." In addition, all emails sent and received from clients must be encrypted. That is a high standard for security, but Ms . Wong indicated that some of her clients have even higher standards. Some clients require a secure client portal. Ms. Wong has contracted use a secure, cloud based program called Logical Office that allows clients to log in and send and upload documents. This is not limited to just one client; she can host multiple client portals. This is a great way to share documents and allows for two-way sharing with the client without sending documents by email. Ms. Wong’s former partner was a client of Everlaw, an electronic discovery platform that Ms. Wong became an expert on. Everlaw offers Web-based applications that allow attorneys and their clients to collaborate on discovery, including an online database, a review platform, a web-based litigation support tool, and a trial presentation service. The Bungey family is an American household with business residing in Canada. For that reason, Ms. Wong assists with not only research and preparation of Canadian patent filings but with Asian matters. Ms. Wong is familiar with the major Asian countries making her proficient in patent and trademark law that may apply to her clients’ interests.
Addressing Complex Legal Needs
The world of legal matters can often be rife with challenges and complexities for those who find themselves faced with them. Some situations demand swift action, while others necessitate a delicate approach. When clients reach out to First Point Legal Services, they know that their complex legal needs will be met with the professionalism and efficiency that they seek.
Take for example a recent case where a client contacted First Point Legal Services when their 93-year-old grandparents, who had been living in a nursing home, were suddenly notified that their spots would no longer be available, citing a lack of funds on the part of Medicaid to pay for their care. The threat to remove the elderly couple from their home was a serious one and required immediate attention.
First Point Legal Services evaluated the situation and found that the nursing home was not a Medicaid-approved provider. In other words, they were charging more per day than was allowed by Medicaid for payment for long term care. First Point first contacted the billing department of the nursing home and showed them proof of Medicaid payments. Once the billing department realized their error, they worked with the family to create the paperwork needed to continue the payment from Medicaid. The result? The grandparents continue to live in their home.
One more example. A six figure wrongful termination claim was recently resolved in favor of one First Point Legal Services’ clients at the Louisiana Third Circuit Court of Appeals where the Court ruled that the Defendants failed to follow the Louisiana Attorney Fee Privilege and provided the evidence behind their defense of the claim. First Point Legal Services filed a motion for summary judgment, which resulted in the dismissal of the claim by the trial court. The Court of Appeals rejected the arguments made by opposing counsel that the Louisiana Attorney Fee Privilege did not apply to the case.
These are two cases amongst others where First Point Legal Services helped their clients navigate complex legal proceedings. The staff at First Point Legal Services makes it their mission to give clients the support they need to handle their legal issues without increasing their stress.
Client Feedback on First Point Legal
Make no mistake, First Point Legal Services are experts in building cases, and telling them in a way that your opponents can’t possibly have a winning strategy later on.
First Point Legal aims to turn One Point of Contact into One Point of Success.
Here are some real life testimonials from satisfied clients:
According to Tom Schultz, founder of iGoSales, "I had a situation where a former client was holding back payment of commissions I was owed. I took my complaint to First Point Legal Services. Joe Kline was my contact there, and a couple of phone calls and letters from Joe was all it took to set the matter straight. The problem was resolved to my satisfaction, with my former client having to pay me the commissions he owed."
"I’d like to take this time to acknowledge the outstanding work and professionalism of First Point Legal’s team. I was very pleased with the response I received from First Point Legal Services regarding the creditor that was hounding me for a debt that I did not owe. This was a company that didn’t keep proper records, and their attorneys were extremely aggressive and rude. After contacting First Point Legal, who in turn sent the creditor a letter, all communication ceased. I was very happy with the service that First Point Legal provided, which resulted in a quick and hassle-free solution to a problem that could have proved to be a serious financial burden. I highly recommend First Point for anyone who may have similar issues."
"My name is Joe Paskin and I work for a NYCS company. I was recently employed by NLL (New Liberty Labor) to undergo a background check and submit my fingerprints to the NYC Department of Health and Mental Hygiene. On September 5th, I went to the police department in Wayne County to have the fingerprinting done. When I received my results back from that fingerprinting, I learned that the New York Department of Justice has some sort of hold on the fingerprints and will not release to me or any other third party, including First Point Legal, the results from those fingerprints that I had done on September 5th. I contacted numerous NYC agencies including HRA, TAP, etc. and each one of these agencies simply referenced the other and told me that the issue is with the New York Police Department. Eventually, I went to the NYPD Complaints Bureau and registered a complaint. I then needed to get a copy of the complaint in order to send it to the New York Department of Justice. It wasn’t until I contacted First Point Legal that I finally was able to get a detailed response from the New York State Department of Justice including its findings in my case. First Point Legal strongly recommended that I get in touch with the Department of Defense and they were helpful in writing a letter that I could send to the Department of Defense in case they needed additional proof of my current active duty status. My issues are still ongoing, but I want to make sure that I give credit where it’s due. First Point Legal played an instrumental part in helping me prove my side of the story and verifying that my criminal history is completely clean, which has led to them finally lifting the agency hold on my fingerprints. I give them a very strong recommendation and will make sure that my friends and family in the NYC area know that they do a terrific job."
"My wife and I run a successful ice manufacturing business in NYC. For whatever reason, our biggest customer decided to cost us a great deal of money while they waited to pay their bills. The amount of time it took for them to pay us simply racked up late fees and interest. We contacted First Point Legal Services and their agents were good enough to make some calls and send written letters to our customer. As a result, the customer sent us the money they owed. The customer even sent an additional payment, as they stated that they wanted to compensate us for the inconvenience. We consider that "found money." We owe it all to First Legal Point Services. Thanks for the help!"
"My name is Hortencia Yanez, and I am a 49 year old woman living in Queens, New York. I work as a supervisor at a commercial bakery, and have three children. My oldest son is serving in the U.S. Army, and the two youngest are in high school. I have worked at the same bakery for over ten years, and I recently purchased a condo in the city. For many years prior, I lived with my parents and saved my money. I recently got into a fight with my immediate neighbor at my condo, who continually plays his music too loud for my taste. I yelled at the person and eventually the police had to come because the music was playing so loud that it was causing a disturbance. At some point in the night, the neighbor shot his gun at the person he was arguing with in front of my condo, and all of the bullet shards flew into my property. I had to pay a deductible to get my property replaced, and I wanted to find out if this was something for which I could be reimbursed. A friend of mine mentioned First Point Legal Services to me, and I contacted them. After some time, they were able to determine that the neighbor’s insurance should be covering the damages. I’m not trying to be greedy, but they were able to recover all of the money that I paid out of pocket, and issued a check to me for a few hundred dollars. Thank you, First Point Legal!"
"I needed some important work done in my Brooklyn apartment some months back. I had some carpenters come out to give me estimates. Someone referred me to First Point Legal, and it took less than an hour for them to prepare a beautiful contract. I showed it to three different carpenters, and they all signed the same contract that First Point Legal provided. I was able to have all of the work completed in less than 30 days. Thank you First Point – you helped speed things along so I could move into my new apartment fast!"
How to Reach First Point Legal
If you think you need us, you do. Please call us at (469-546-2222), We will be able to get back with you shortly. Our attorneys answer their texts and emails. We respond as soon as we can to all client inquiries. If you choose to come into one of our offices, please fill out a questionnaire first then set an appointment .
We are available in:
McKinney
7025 Alma Dr Ste. 1000
McKinney, TX 75070
(972) 832-3343
Southlake / Colleyville
400 S Carroll Ave Ste 1000, Southlake, TX 76092
(817) 488-1104
Our main office is located in Dallas, and we also have physical offices in Plano, The Woodlands, Woodbridge (near Frisco and McKinney), Southlake (Colleyville), and Austin.
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